With video mystery shopping, you can get a truly clear picture of how your company and employees operate and presents your brand to potential customers.
Of course, your employees are on their best behavior when a manager is around, but are they still following company protocols when they’re not? Are they still smiling at the customers and saying thank you? Are they handing them receipts? Are the bathrooms clean?
With video mystery shopping, you’ll see if your employees are representing your brand accurately. We’ll also help you find clear opportunities for improvement through close analysis of the actual shop.
What can Measure CP’s video mystery shopping program do for your business? The possibilities are endless, so call us today and let’s start exploring the potential.