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Get your 360° view with Measure CP’s Mystery Shopping Services

Consumers have a wide range of choices today, selecting brands and businesses offering top-notch service by ensuring the customer experience is flawless.

Measure CP offers a wide range of data collection and mystery shopping services protecting your investment.  From verifying experience standards to measuring engagement and sales presentations, our 360° Mystery Shopping Solutions capture what customers see, feel, hear & experience.

Capture that moment replicating your organization’s ultimate best practice for 2016. Uncover misteps in offering add-on services or closing the sale.  And verify completion of mandated training programs to ensure compliance and reaching your organization’s objectives.

Helping you drive employee behavior modification, our network of one million respondents captures your customer experiences via one of our specially designed programs:

 

-Traditional Services

-Hidden Video Services

-Hidden Audio Services

-Telephone Services

-Online Mystery Services

-Customer Intercepts

-Exit Interviews

 

With the ability to match any demographic and customer profile, our respondent network captures for verifying what guests & clients experience.

Protect your brand and deliver reporting across the enterprise or small business from door to CEO. Measure CP works to build reporting mechanisms delivering the information needed decision maker to front-line employee.

Measure CP specializes in hospitality, dining, retail, specialty brands, dental, and other industries with over 16 years of market research and mystery shopping experience.

Our global network covers English, Spanish, French, Swedish, Dutch, and other languages by request.

 

 

Contact Measure CP today for a FREE consultation.